Covid-19
Information

Measures for a carefree, safe vacation

Dear guests,

before you start your well-deserved vacation, we would like to give you a brief overview of what you can expect from COVID-19 arrangements at Chalet Rosanna. 

The health of our guests and our employees is very important for us, which is why we refer to the generally applicable regulations in Austria. We keep social distance - for more security!

For this reason, instead of a handshake, we welcome you with a warm smile!!!

In addition to the increased cleaning and disinfection processes in the house, we inform about arrangements for a carefree, safe vacation:

MOUTH-NOSE PROTECTION

According to the current status, this is also necessary and mandatory in our chalet! We ask you to wear your mouth-nose protection when entering the chalet, in the breakfast room and in the corridors. Food and drinks may only be taken at your seat. If you want to use a delivery service, we ask you to take the food in your room or after announcement in the breakfast room. If necessary, you can get a mouth-nose protection at the reception.

When skiing, an FFP2 mask is mandatory. If possible, you should take this with you when you arrive. Otherwise you can purchase some directly at the Arlberg cable cars.

DISTANCE

In the chalet we ask you to wear a mouth-nose protection and to keep at least 1 m distance to other persons/groups.

BREAKFAST

In order to keep the prescribed distance at breakfast, you will be assigned seats.

We URGENTLY ask you to use the disinfection dispenser provided at the buffet before using the serving cutlery. This will of course be replaced and disinfected regularly!

GENERAL RECOMMENDATIONS

  • We ask you to disinfect your hands when entering the chalet in the reception area. Use the disinfectant dispenser provided for this purpose!
  • Always keep at least one meter distance from other people!
  • Wash your hands regularly with warm water and soap!
  • Refrain from shaking hands and hugging!


For more information, see the following links:


With this in mind, we look forward to welcoming you for a SECURE stay at our house!

Ulrike Kerber & the Rosanna Team